Privacy Policy
Last Updated: December 1, 2024
1. Introduction
Structural Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website structuralarchitecture.info or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Project Information: Project details, location, requirements, specifications
- Professional Information: Company name, job title, professional credentials
- Communication Records: Messages, emails, call logs, and other communications
- Payment Information: Billing address, payment method details (processed securely by third parties)
2.2 Technical Information
We automatically collect certain technical information when you visit our website:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns, referral sources
- Cookies and Tracking: Website preferences, session data
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- Provide structural engineering and architectural services
- Create and deliver building plans, calculations, and designs
- Communicate about project progress and requirements
- Process payments and manage billing
3.2 Business Operations
- Respond to inquiries and provide customer support
- Improve our services and develop new offerings
- Conduct quality assurance and project reviews
- Maintain business records and documentation
3.3 Legal and Safety
- Comply with legal obligations and professional standards
- Protect our rights and prevent fraud
- Ensure safety and code compliance in our designs
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
- Third-party contractors and consultants working on your project
- Payment processors and financial institutions
- Cloud storage and computing service providers
- Professional software vendors (e.g., Autodesk, Formspree)
4.2 Legal Requirements
- Government authorities when required by law
- Regulatory bodies and professional licensing boards
- Building authorities and permit offices
- Legal proceedings and court orders
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data transmission and storage encryption
- Access Controls: Limited access on a need-to-know basis
- Secure Storage: Protected cloud and local storage systems
- Regular Updates: Security patches and system updates
- Staff Training: Privacy and security awareness training
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain our business relationship
- Comply with legal and professional obligations
- Resolve disputes and enforce our agreements
- Maintain professional liability insurance requirements
Project files and technical documents are typically retained for 10 years or as required by professional engineering standards and local regulations.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Portability: Request transfer of your information
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized content and features
- Enable language switching functionality
You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.
9. Third-Party Services
Our website and services may contain links to third-party websites or integrate with third-party services:
- Formspree: Contact form processing
- Google Fonts: Web fonts
- WhatsApp: Communication platform
- Social Media: Sharing and networking platforms
These third parties have their own privacy policies. We are not responsible for their privacy practices.
10. International Data Transfers
Your information may be processed and stored in countries other than Niger, including:
- United States (cloud services)
- European Union (software providers)
- Other countries as required for service delivery
We ensure appropriate safeguards are in place for international data transfers.
11. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of our services after the effective date constitutes acceptance of the updated policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Structural Architecture
π§ Email: bacseried@gmail.com
π Phone: +227 96 38 08 77
π¬ WhatsApp: +227 96 38 08 77
π Website: structuralarchitecture.info
We will respond to your inquiry within 30 days of receipt.
14. Governing Law
This Privacy Policy is governed by the laws of Niger and applicable international privacy regulations. Any disputes relating to this policy will be resolved in accordance with Niger jurisdiction.